These Terms & Conditions govern your use of the EaseonHotel website and services. By accessing or booking through our website, you agree to comply with and be bound by these professional standards.
1. Booking & Reservations
All bookings made through our website are subject to availability and confirmation. EaseonHotel reserves the right to decline bookings that do not meet our security criteria.
Rates displayed are per room per night. Please note that high-season rates may apply during Perth's major events.
2. Check-in & Check-out
- Standard Check-in: From 2:00 PM
- Standard Check-out: Until 11:00 AM
- Early check-in or late check-out may be available on request and is subject to room availability and additional fees.
3. Payments
For your security, we use encrypted payment gateways. Some promotional rates may require full advance payment, while standard rates allow for "Pay at Hotel" via credit card or authorized digital payment.
4. Cancellations & Refunds
Cancellation policies vary by room type. Non-refundable rates cannot be modified. Refunds for flexible bookings are processed within 5-7 business days as per our Refund Policy.
5. Guest Responsibilities
- Valid Government-issued ID (Passport/Driver's License) is mandatory at check-in.
- Property Care: Any damage to hotel property at 1101 Hay Street will be billed to the guest's registered card.
- Quiet Hours: To ensure the comfort of all guests, quiet hours are observed from 10:00 PM to 7:00 AM.
Need Clarification?
If you have questions regarding our terms, our 24/7 concierge is here to help.